Privacy policy

Template for review before publication. Replace the bracketed placeholders and ensure this accurately reflects your real data practices.

Important: This template is not legal advice and does not establish compliance by itself. Add the correct legal business name, contact details, processors, retention periods and lawful bases before collecting personal data.

1. Who we are

“Tees Homes” is the website name. The data controller is [insert full legal entity or individual name], of [insert business address]. For privacy enquiries, contact [insert privacy email address].

2. Personal information we may collect

Depending on the services and tools you use, we may collect contact details you choose to provide, enquiry information, correspondence, basic technical and usage information, and preferences recorded through cookies or similar technologies where enabled. Do not send special-category data or sensitive financial information through a general enquiry form.

3. Why we use information

Potential purposes include responding to enquiries, operating and securing the website, maintaining records, improving content and meeting legal obligations. The actual purposes must match your business activities.

4. Lawful basis

Where UK GDPR applies, we will identify an appropriate lawful basis for each processing purpose, such as steps requested before entering a contract, legitimate interests, legal obligation or consent where required. The correct basis depends on the actual processing and must be documented.

5. Sharing and service providers

Information may be shared with website hosting, email, analytics, form-processing or IT providers where genuinely used and appropriate safeguards are in place. List the actual providers and any relevant international transfers here. We do not sell personal data.

6. Retention

We keep personal information only for as long as needed for the purpose collected, including any applicable legal, accounting or dispute-resolution requirements. Insert specific retention periods or criteria for enquiries, customer records, analytics and other categories before launch.

7. Your data protection rights

Depending on the circumstances, you may have rights to request access, rectification, erasure, restriction, objection, or data portability, and to withdraw consent where processing relies on consent. These rights are not absolute in every situation. Contact the data controller using the details above.

8. Complaints

You can raise a concern with the UK Information Commissioner's Office (ICO). See ico.org.uk for current guidance and contact details.

9. Security

We use appropriate technical and organisational measures proportionate to the risks, but no internet transmission or storage system can be guaranteed completely secure.

10. Cookies and analytics

See our Cookie Policy. If analytics, advertising or other non-essential technologies are added, configure appropriate consent controls and update this policy before enabling them.

11. Changes

We may update this notice when our practices change. Add a last-updated date and publish a new version when necessary.

Last updated: [insert date]